We’re six weeks out from opening a renovated pit on the North Tower level, and I’m tightening the timeline that bridges construction handoff to live play. Does anyone have a solid, shift-ready set of SOPs or checklists for player interaction protocols, cage/cash handling (bank buys, drop/transfer sign-offs), and go-live staffing that we can adapt without slowing the schedule?
Six weeks out, lock a D-10 to D+2 runbook with shift-level owners and sign-offs, then run a 2-hour tabletop plus one-shift live sim focused on bank buys, drops, and markers. > cage/cash handling (bank buys, drop/transfer sign-offs), and go-live staffing that we can adapt without — we solved that with a one-page per-shift sheet listing par by game, dual-control initials, drop window, comms channel, and a counter-jam fallback; I can share the template.
I’d add a first-hour kit per pit: sealed float pack with pre-numbered slips, a QR to a 60‑sec dealer greeting, and a runner sweep at:15/:45 to catch variances early so cage can correct before they ripple… > counter-jam fallback We pre-stage a spare receipt printer and a shuffler swap cart on the floor with a simple text tree; when a jam hits, no radio debate — just swap and log. Want the kit one-pager?