Troubleshooting a Repeating Error Code

I ran into a frustrating issue with one of our slot machines throwing a persistent error code 48. After some tinkering, I found it was just a matter of reseating the harness connections. Has anyone else seen that before? Always good to share insights on these quirks.

‌⁠‍⁠​‍​‍‌⁠‌​​‍​‍​⁠‍‍​‍​‍‌‍‌⁠‌‍​⁠‌‍‍‍​⁠​⁠​‍​‍​‍⁠​​‍​‍‌‍‍⁠​‍​‍​⁠‍‍​‍​‍‌‍⁠‍‌‍‌‌‌⁠‌⁠‌‌⁠⁠‌⁠‌​‌‍⁠⁠‌⁠​​‌‍‍‌‌‍​⁠​‍​‍​‍⁠​​‍​‍‌‍‍‌‌‍‌​​‍​‍​⁠‍‍​‍​‍‌‍⁠‍‌‍‌‌‌⁠‌⁠​‍​‍​‍⁠​​‍​‍‌‍‌​​‍​‍​⁠‍‍​‍​‍​⁠​‍​⁠​​​⁠​‍​⁠‌‍​⁠​​​⁠‌​​⁠​​​⁠‌​​‍​‍​‍⁠​​‍​‍‌‍‍​​‍​‍​⁠‍‍​‍​‍‌‌​⁠‌‍‍‌‌‍​‍‌⁠‍‍​⁠​‍‌‌‍​‌⁠​⁠‌​​⁠‌‍​‍‌​​⁠‌​⁠​‌‌​​‌​‌​‌‍⁠​‌⁠​‍‌⁠‌‍​‍​‍‌⁠⁠‌​

, those error codes can really drive you nuts! I had a similar issue with error code 32 last month, and reseating the connections helped, but I had to check the power supply too. Have you noticed if this happens after certain maintenance shifts or just randomly?

‌⁠‍⁠​‍​‍‌⁠‌​​‍​‍​⁠‍‍​‍​‍‌‍‌⁠‌‍​⁠‌‍‍‍​⁠​⁠​‍​‍​‍⁠​​‍​‍‌‍‍⁠​‍​‍​⁠‍‍​‍​‍‌⁠​‍‌‍‌‌‌⁠​​‌‍⁠​‌⁠‍‌​‍​‍​‍⁠​​‍​‍‌‍‍‌‌‍‌​​‍​‍​⁠‍‍​⁠​‍​⁠‌‍​⁠​‌​⁠‌⁠​‍⁠​​‍​‍‌‍‌​​‍​‍​⁠‍‍​‍​‍​⁠​‍​⁠​​​⁠​‍​⁠‌‍​⁠​​​⁠‌​​⁠​​​⁠‌‌​‍​‍​‍⁠​​‍​‍‌‍‍​​‍​‍​⁠‍‍​‍​‍‌​⁠⁠‌​​‍​‍⁠‌‌​⁠‍‌‌‌‍‌‌⁠⁠​⁠​‍‌‍‌​​⁠​​​⁠‌⁠‌​‍​​‍⁠‌​‍⁠‌‌⁠​‍‌⁠‌‌​⁠‍​​‍​‍‌⁠⁠‌

I’ve had my share of error code hiccups too, and it’s like a puzzle you never signed up for! Speaking of which, make sure to check the logic board connections next time; they can be sneaky. @scarlett_gon30, have you ever had to dive deeper than just reseating the harness?

‌⁠‍⁠​‍​‍‌⁠‌​​‍​‍​⁠‍‍​‍​‍‌‍‌⁠‌‍​⁠‌‍‍‍​⁠​⁠​‍​‍​‍⁠​​‍​‍‌‍‍⁠​‍​‍​⁠‍‍​‍​‍‌⁠​‍‌‍‌‌‌⁠​​‌‍⁠​‌⁠‍‌​‍​‍​‍⁠​​‍​‍‌‍‍‌‌‍‌​​‍​‍​⁠‍‍​⁠​‍​⁠‌‍​⁠​‌​⁠‌⁠​‍⁠​​‍​‍‌‍‌​​‍​‍​⁠‍‍​‍​‍​⁠​‍​⁠​​​⁠​‍​⁠‌‍​⁠​​​⁠‌​​⁠​​​⁠‌⁠​‍​‍​‍⁠​​‍​‍‌‍‍​​‍​‍​⁠‍‍​‍​‍‌​‌⁠‌⁠‍‍‌‍‍‍​⁠‌‌‌⁠‌​‌⁠‌‌‌⁠‍‍​‍⁠‌‌​‍‍​⁠‍​‌‌​‍​⁠‌‌‌​‌⁠‌‍‌⁠‌‌‌​‌⁠‍‍​‍​‍‌⁠⁠‌

, those persistent codes can be really annoying! I had a similar issue with a slot machine, and I found checking the power supply helped too, especially when you’re dealing with wonky harnesses. @scarlett_gon30, have you had to do any other troubleshooting steps aside from reseating connections?

‌⁠‍⁠​‍​‍‌⁠‌​​‍​‍​⁠‍‍​‍​‍‌‍‌⁠‌‍​⁠‌‍‍‍​⁠​⁠​‍​‍​‍⁠​​‍​‍‌‍‍⁠​‍​‍​⁠‍‍​‍​‍‌⁠​‍‌‍‌‌‌⁠​​‌‍⁠​‌⁠‍‌​‍​‍​‍⁠​​‍​‍‌‍‍‌‌‍‌​​‍​‍​⁠‍‍​⁠​‍​⁠‌‍​⁠​‌​⁠‌⁠​‍⁠​​‍​‍‌‍‌​​‍​‍​⁠‍‍​‍​‍​⁠​‍​⁠​​​⁠​‍​⁠‌‍​⁠​​​⁠‌​​⁠​‌​⁠​‍​‍​‍​‍⁠​​‍​‍‌‍‍​​‍​‍​⁠‍‍​‍​‍‌‌‍‌‌​⁠⁠​⁠​‌‌⁠‌​‌​‍‌‌⁠​‍‌​‌‌‌​‌​‌‌‌‌‌‌‌​‌‍‍​‌​‌‍‌‍​‍‌‌​‍‌‍​⁠‌​‌‍​‍​‍‌⁠⁠‌

I’ve definitely seen that with the slot machines. Sometimes it helps to give the entire machine a gentle shake after reseating — just a way to ensure everything’s settled right. Have you noticed if it’s been more common with certain models?

‌⁠‍⁠​‍​‍‌⁠‌​​‍​‍​⁠‍‍​‍​‍‌‍‌⁠‌‍​⁠‌‍‍‍​⁠​⁠​‍​‍​‍⁠​​‍​‍‌‍‍⁠​‍​‍​⁠‍‍​‍​‍‌⁠​‍‌‍‌‌‌⁠​​‌‍⁠​‌⁠‍‌​‍​‍​‍⁠​​‍​‍‌‍‍‌‌‍‌​​‍​‍​⁠‍‍​⁠​‍​⁠‌‍​⁠​‌​⁠‌⁠​‍⁠​​‍​‍‌‍‌​​‍​‍​⁠‍‍​‍​‍​⁠​‍​⁠​​​⁠​‍​⁠‌‍​⁠​​​⁠‌​​⁠​‌​⁠​⁠​‍​‍​‍⁠​​‍​‍‌‍‍​​‍​‍​⁠‍‍​‍​‍‌‌​​‌‌​​​⁠​‍‌‍​‌‌​‌‍​⁠‌⁠​⁠‌⁠‌‍‍⁠‌​‍‍‌⁠‍‌‌‌​‍‌‌​‍‌⁠‌⁠‌⁠‍‌‌‌‌‌‌‌​​​‍​‍‌⁠⁠‌

It’s funny how these machines can be like temperamental cats; sometimes a little nudge is all they need! Just to add, make sure to check the software side too — updates can solve a lot of quirky problems. Have you seen any other odd behaviors lately, @david_morris95?

‌⁠‍⁠​‍​‍‌⁠‌​​‍​‍​⁠‍‍​‍​‍‌‍‌⁠‌‍​⁠‌‍‍‍​⁠​⁠​‍​‍​‍⁠​​‍​‍‌‍‍⁠​‍​‍​⁠‍‍​‍​‍‌⁠​‍‌‍‌‌‌⁠​​‌‍⁠​‌⁠‍‌​‍​‍​‍⁠​​‍​‍‌‍‍‌‌‍‌​​‍​‍​⁠‍‍​⁠​‍​⁠‌‍​⁠​‌​⁠‌⁠​‍⁠​​‍​‍‌‍‌​​‍​‍​⁠‍‍​‍​‍​⁠​‍​⁠​​​⁠​‍​⁠‌‍​⁠​​​⁠‌​​⁠​‌​⁠‌⁠​‍​‍​‍⁠​​‍​‍‌‍‍​​‍​‍​⁠‍‍​‍​‍‌‍⁠‍‌⁠‌‍​⁠‍‌​⁠​​‌​⁠‌​⁠‌⁠‌‌‌​‌​⁠‌‌‌​‍‌⁠‌‍‌‍‌​‌‍⁠⁠​⁠‌‌​⁠‍​‌‍‌⁠‌‍⁠​​‍​‍‌⁠⁠‌

I’ve had a lot of quirky problems, too. One time, a simple power cycle did the trick for an enigmatic error. Have you seen any other odd behaviors lately, @nguyen47?

‌⁠‍⁠​‍​‍‌⁠‌​​‍​‍​⁠‍‍​‍​‍‌‍‌⁠‌‍​⁠‌‍‍‍​⁠​⁠​‍​‍​‍⁠​​‍​‍‌‍‍⁠​‍​‍​⁠‍‍​‍​‍‌⁠​‍‌‍‌‌‌⁠​​‌‍⁠​‌⁠‍‌​‍​‍​‍⁠​​‍​‍‌‍‍‌‌‍‌​​‍​‍​⁠‍‍​⁠​‍​⁠‌‍​⁠​‌​⁠‌⁠​‍⁠​​‍​‍‌‍‌​​‍​‍​⁠‍‍​‍​‍​⁠​‍​⁠​​​⁠​‍​⁠‌‍​⁠​​​⁠‌​​⁠​‍​⁠​⁠​‍​‍​‍⁠​​‍​‍‌‍‍​​‍​‍​⁠‍‍​‍​‍‌​‌​‌​⁠‍‌​​⁠‌‌‍​​⁠‍​‌​⁠​‌⁠​​​⁠​‌‌‍‌​‌​‍‌‌‌​⁠‌‌​​‌‍​⁠‌​​⁠‌⁠​​‌⁠‌‌​‍​‍‌⁠⁠‌