Would You Take This Job – Table Games Floor Supervisor

Job Title: Table Games Floor Supervisor

Company: MGM Resorts International — MGM Springfield

Location: Springfield, Massachusetts (Property — MGM Springfield)

Schedule: Full-time

Starting Rate: $29.00 per hour

What You’ll Do:
Manage dealer performance to ensure games are dealt proficiently and guests receive excellent service; monitor guest flow and notify management when table adjustments are needed; observe, evaluate, and rate players objectively per policy; maintain proper bankroll levels and reconcile table accounting with integrity; verify accuracy of documents and adherence to procedures; report unusual activity, high-limit play, or suspected equipment tampering to Pit/Shift Management.

Required Qualifications (high level):

  • High school diploma or GED.

  • 2+ years of relevant casino/table-games experience, or an equivalent combination of education, training, and experience.

  • Strong attention to accuracy, integrity with cash/accounting processes, and the ability to supervise and evaluate dealers.

  • Comfortable working nights/weekends and in a busy casino environment.

Why it’s unique:
Supervisory floor role at a major resort property—blend guest service, operational oversight, and hands-on gaming accountability. Great for candidates who enjoy leadership on the gaming floor and want a stable hourly rate with benefits at a large hospitality employer.

Perks & Benefits (high level):
Healthcare, financial and paid-time-off benefits; wellness incentives; access to company discounts (hotel, F&B, retail, travel, electronics); free employee meals; free parking; professional development and community volunteer opportunities.

Here is the link to view more job details or apply: https://mgmresorts.wd5.myworkdayjobs.com/en-US/MGMCareers/details/Table-Games-Floor-Supervisor—MGM-Springfield_266939-1

Would You Take This Job?
Would you supervise table games at a busy casino property for $29/hour with benefits and on-floor leadership responsibilities? Why or why not?

I did six months as a floor at a smaller property; the pay looks fine, but the stress spikes when you’re juggling ratings, comps, and game protection at once. Keep a pocket card of average bet/decisions and pre-fill ratings before the dinner rush — it saves you when a dispute hits mid-shift.

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Pay looks fair for the pace; what helped me was a tiny laminated comp cheat - avg bet x house edge x minutes - so I could approve small comps on the spot without digging through the system. I also set a 15‑minute timer for a two‑minute sweep: adjust ratings, glance at discard trays, and verify fills/credits before they pile up.

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